Patient Advice

How You Can Help Us

  • Be on time for your appointment
  • Tell us if you need to cancel
  • Call for a home visit or urgent appointment before 10am
  • Ring for test results only during the hours of 3pm – 5.30pm

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to have them removed, immediately if necessary, from our list of patients.